{"product_id":"2000003464944","title":"Listening: The Forgotten Skill","description":"\u003cp\u003eA Proven Program for Turning Effective Listening Into a Powerful Business Tool!\u003c\/p\u003e\u003cp\u003eManagers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions—millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you—professionally, socially, and personally. With her time-tested techniques, you'll learn how to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eEliminate distractions and improve your concentration on what is being said\u003c\/li\u003e\n\u003cli\u003eLocate key words, phrases, and ideas while listening\u003c\/li\u003e\n\u003cli\u003eCut through your own listening biases\u003c\/li\u003e\n\u003cli\u003eInterpret body language clues\u003c\/li\u003e\n\u003cli\u003eAsk constructive, non-threatening questions that elicit real information\u003c\/li\u003e\n\u003cli\u003eGet others to listen to you\u003c\/li\u003e\n\u003cli\u003eMaster a whole range of listening skills that you can use on the job and in your personal life\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Gildan Media Corp","offers":[{"title":"Default Title","offer_id":47089749229808,"sku":"2000003464944","price":29.98,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2000003464944_p0.jpg?v=1763537214","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2000003464944","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}