{"product_id":"2940011156533","title":"Leading Chaos; An Essential Guide to Conflict Management, Revised Edition","description":"\u003cp\u003eLeading Chaos explores safety based Goal-Oriented Intervention, which provides the baseline protocol for the professional and non-professional intervener. The goals for each stage of conflict management have been fine-tuned and will help interveners succeed in answering that age-old question asked during a flash-point crisis ‘What should I do?' It takes the guesswork out of conflict management.\u003c\/p\u003e","brand":"Alexandria Windcaller","offers":[{"title":"Default Title","offer_id":47158047244528,"sku":"2940011156533","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940011156533_p0.jpg?v=1763901490","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940011156533","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}