{"product_id":"2940011316814","title":"Line Level Leadership for Hospitality: Technology and First Impressions","description":"\u003cp\u003eMany believe the first impression starts with the guest entering the establishment and encountering the hostess, the bellman, or the front desk clerk. In reality, a guest’s perception of your property begins a long time before they walk through that door. With technology comes a wealth of information that is available to guests anytime they turn on their computer or pick up their phone.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Kristin Widun","offers":[{"title":"Default Title","offer_id":47068483846384,"sku":"2940011316814","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940011316814_p0.jpg?v=1763941489","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940011316814","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}