{"product_id":"2940011546938","title":"Root Cause Analysis Made Easy: A Guide for Investigating Errors and Improving Processes","description":"\u003cp\u003eThis book contains all you need to know about Root Cause Analysis. It includes guidance for investigating and understanding process failures and human errors. You will learn techniques for collecting information, conducting interviews, organizing data, evaluating failures, determining root causes, and selecting corrective actions.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Cheryl McMahan","offers":[{"title":"Default Title","offer_id":47120984965360,"sku":"2940011546938","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940011546938_p0.jpg?v=1763947028","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940011546938","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}