{"product_id":"2940012996084","title":"How To Handle The Think They Know It All [Booklet]","description":"Containing practical guidance for anyone (such as program managers) who need to handle challenging personalities, including The Think They Know It Alls.  This booklet describes how to handle difficult colleagues through four scenarios, and five tips.  It also includes checklists to remind what you need to do to collaborate better in the future.","brand":"The PMO Practice","offers":[{"title":"Default Title","offer_id":47079160021232,"sku":"2940012996084","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940012996084_p0.jpg?v=1763575092","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940012996084","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}