{"product_id":"2940013119406","title":"Team Project Bolsters Productivity and Profits","description":"While Firstsource was providing excellent purchase order processing services, productivity levels were below target and gross margin index levels were negative.\u003cbr\u003e\u003cbr\u003eA cross-functional Six Sigma team was chartered to better these metrics before Firstsource assumed additional volume from a key client.\u003cbr\u003e\u003cbr\u003eBy implementing process changes, the team secured gross margin index improvement and a 78-percent gain in productivity, saving the organization $93,000.\u003cbr\u003e\u003cbr\u003eThe team was named as a finalist in ASQ’s 2011 International Team Excellence Award Process.","brand":"ASQ Quality Press","offers":[{"title":"Default Title","offer_id":47069657891056,"sku":"2940013119406","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940013119406_p0.jpg?v=1763577137","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940013119406","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}