{"product_id":"2940013555549","title":"54 Golden Nuggets: The Best of The Telephone Doctor","description":"The compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail\/e-mail\/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.","brand":"Human Resource Development Press","offers":[{"title":"Default Title","offer_id":47082929815792,"sku":"2940013555549","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940013555549_p0.jpg?v=1763582834","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940013555549","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}