{"product_id":"2940014086066","title":"Patron Principles","description":"Patron Principles is a guide, resource and training tool for front-line hospitality employees and first time managers wishing to grow their customer service skills.  Patron Principles covers all elements of great customer service through a fun and practical approach of serving guests.  Written to encourage employees to enjoy their work, develop their gifts and deliver exemplary customer service.","brand":"Browniemaire","offers":[{"title":"Default Title","offer_id":47145999630576,"sku":"2940014086066","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940014086066_p0.jpg?v=1763600339","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940014086066","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}