{"product_id":"2940014271585","title":"Active Listening","description":"Listening is a key communication skill. The problem is that most people confuse hearing with listening.\u003cbr\u003e\u003cbr\u003eActive listening is a skill that is absolutely foundational to success in many areas of life. This book teaches how to use this vital tool.\u003cbr\u003e\u003cbr\u003eImprove your listening and you can watch your relationships develop and success begin to flow almost effortlessly.\u003cbr\u003e\u003cbr\u003eWe can all recall situations where we have utterly failed to listen to what\u003cbr\u003esomeone else is saying. For various reasons, we are simply not taking in\u003cbr\u003eanything useful. How many times have you been introduced to a person by\u003cbr\u003ename only to not know what their name is thirty seconds later?\u003cbr\u003eThe reason this happens is because you have failed to actively listen. By\u003cbr\u003eitalicizing the word “actively”, it might suggest that actively listening is\u003cbr\u003edifferent to plain old listening. In truth, there are only two states when we are\u003cbr\u003ecommunicating with another person: actively listening, and not really\u003cbr\u003elistening.\u003cbr\u003eActive listening is the art of listening for meaning. For us to gain meaning\u003cbr\u003efrom the words of another person, we need to be listening carefully. Meaning\u003cbr\u003eis not necessarily assured even when we are actively listening, but we will at\u003cbr\u003eleast know that we don’t understand, and can therefore ask the correct\u003cbr\u003equestions to gain enlightenment.\u003cbr\u003eActive listening must become a habit because it is the foundation of effective\u003cbr\u003ecommunication. Imagine a troop commander not really listening to his orders\u003cbr\u003eand attacking the wrong target. A failure to actively listen can certainly have\u003cbr\u003edire consequences.\u003cbr\u003eMany people give the appearance of listening but fail to really hear what is\u003cbr\u003ebeing said to them. They assume that listening is such a basic sense that it will\u003cbr\u003ehappen automatically. This is not the case. Or it might be that they are so used\u003cbr\u003eto making all the outward gestures of listening that they are convinced it is\u003cbr\u003ereally happening. It is not difficult to pick up on tone of voice, body language\u003cbr\u003eand facial expressions, all of which indicate the gist of what is being said. All\u003cbr\u003eit then takes is to hear a few key words and it becomes very easy to think you\u003cbr\u003ehave understood everything you’ve been told, and to give the convincing\u003cbr\u003eimpression that this is so by returning appropriate tone of voice, body\u003cbr\u003elanguage and facial expressions.\u003cbr\u003e\u003cbr\u003eContents\u003cbr\u003eLegal Disclaimers \u0026amp; Notices ........................................................................... 2\u003cbr\u003eIntroduction ...................................................................................................... 4\u003cbr\u003eWhy It Is So Important To Actively Listen ...................................................... 6\u003cbr\u003eCommon Barriers to Active Listening ............................................................. 8\u003cbr\u003eThe Four Components of Active Listening .................................................... 11\u003cbr\u003eImproving Your Active Listening Skills ........................................................ 13\u003cbr\u003eReflective Listening ....................................................................................... 18\u003cbr\u003eConclusion ...................................................................................................... 22","brand":"Dawn Publishing","offers":[{"title":"Default Title","offer_id":47165481320688,"sku":"2940014271585","price":0.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940014271585_p0.jpg?v=1763604330","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940014271585","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}