{"product_id":"2940015948219","title":"Smile: Sell More with Amazing Customer Service-The Essential 60-Minute Crash Course","description":"WINNER OF 8 AWARDS! \u003cbr\u003eNeed an easy, affordable way to train your staff and\/or yourself? Get the book Neiman Marcus, BancorpSouth, and others use for training. This 60-minute crash course in customer service and sales is your solution. Instantly delight customers and dramatically increase sales or donations! Perfect for nonprofits and fundraising training too. Packed with invaluable tips and advice, Smile's simple, practical approach will help you sell more, starting today. A quick, 60-minute read, it could easily be the best one-hour gift you ever give yourself or your employees. You can read straight through or consult the Table of Contents to find the tips you most need to work on. \u003cbr\u003e\u003cbr\u003eLET SMILE BE YOUR TRAINER!\u003cbr\u003eIf you're using this book to train new employees or current staff, choose one or two concepts to practice each day or each week – it's easy to implement! Don't have a training program or training manual? Let Smile be your trainer! Create profitable, lifelong customers in 60 minutes or less! Featured in STORES Magazine by the National Retail Federation. \u003cbr\u003e\u003cbr\u003ePERFECT FOR THE CLASSROOM\u003cbr\u003eA Mom's Choice Awards® Gold Winner honoring excellence in family-friendly products, and a Teachers' Choice Award winner, Smile is perfect for young people in high school and college. Smile teaches kids valuable people skills. Young people can use the book to help prepare for a job, or to get a head start in their career. Ideal for business and entrepreneurial classes, DECA, VEI, school to work, customer service and marketing courses, retail stores, special education, and more. Also used by teachers and administrators for professional development.","brand":"Solid Press, LLC","offers":[{"title":"Default Title","offer_id":47156166557936,"sku":"2940015948219","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940015948219_p0.jpg?v=1763626844","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940015948219","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}