{"product_id":"2940016096285","title":"Tongue Fu!\u0026#x00ae;","description":"Would you like to know what to do and say when:\u003cbr\u003e\u003cbr\u003e*   people are being unfair, unkind or inappropriate?\u003cbr\u003e*   you have to say no or give bad news?\u003cbr\u003e*   someone is blaming you for something that's not your fault?\u003cbr\u003e*   customers are complaining?\u003cbr\u003e*   co-workers are gossiping and spreading untrue rumors?\u003cbr\u003e*   kids are out of control?\u003cbr\u003e*   your boss or spouse is a bully?\u003cbr\u003e*   you're about to lose your cool and say something you'd regret?\u003cbr\u003e\u003cbr\u003eIf you answered yes to any of the above questions; you're in the right place.\u003cbr\u003e\u003cbr\u003eIsn't it ironic?  We're taught math, science and history in school -\u003cbr\u003ewe're not taught how to deal with difficult individuals - without\u003cbr\u003ebecoming one ourselves. We're not taught how to keep rude, angry,\u003cbr\u003eaggressive people from ruining our day (life)!\u003cbr\u003e\u003cbr\u003eIn these stressful times, it's more important than ever to learn how\u003cbr\u003eto think before we speak so our communications lead to cooperation,\u003cbr\u003enot conflict.\u003cbr\u003e\u003cbr\u003eThis book introduces EXACTLY what to say and do when dealing with\u003cbr\u003epeople who are upset, unreasonable or not treating you with the\u003cbr\u003erespect you want, need and deserve. It also teaches how to model\u003cbr\u003egracious, diplomatic, pro-active communication so people are motivated\u003cbr\u003eto respond in kind.\u003cbr\u003e\u003cbr\u003eDiscover for yourself why Tongue Fu!® has been taught around the world\u003cbr\u003efor hundreds of organizations including NASA,Boeing and the U.S.\u003cbr\u003eEmbassy in London, and why it's been featured or favorably reviewed in\u003cbr\u003eInvestors Business Daily, Readers Digest, Foreign Service Journal,\u003cbr\u003ePublishers Weekly and Washington Post.\u003cbr\u003e\u003cbr\u003eNever be tongue-tied or tongue-twisted again.\u003cbr\u003e\u003cbr\u003e With Tongue Fu!®, you'll learn how to stand up for yourself and hold\u003cbr\u003ebullies accountable for their unacceptable behavior. And, you'll learn\u003cbr\u003ehow to turn resistance into rapport so you get along better with just\u003cbr\u003eabout anyone, anytime, anywhere.","brand":"Cool Gus Publishing","offers":[{"title":"Default Title","offer_id":47146445799664,"sku":"2940016096285","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940016096285_p0.jpg?v=1763629284","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940016096285","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}