{"product_id":"2940016110301","title":"2012 Consumer Action Handbook","description":"This everyday guide to being a smart shopper is full of helpful tips about preventing identity theft, understanding credit, filing a consumer complaint, and more. Use the margins to make notes, write questions, or record other useful information. The information and resources you’ll need are arranged as follows:\u003cbr\u003e\u003cbr\u003ePart I—Be A Savvy Consumer\u003cbr\u003eRead this section for advice before you make a purchase. To quickly locate specific topics and information, look in the Table of Contents and Index (p. 147).\u003cbr\u003e\u003cbr\u003ePart II—Filing a Complaint\u003cbr\u003eTurn to this section for suggestions on resolving consumer problems. The sample complaint letter on page 57 will help you present your case.\u003cbr\u003e\u003cbr\u003ePart III—Key Information Resources\u003cbr\u003eLook here for a list of public resources and contact information.\u003cbr\u003e\u003cbr\u003ePart IV—Consumer Assistance Directory\u003cbr\u003eHere you’ll find contact information for corporate offices, consumer organizations, trade groups, government agencies, and more.","brand":"eBook Formating Team","offers":[{"title":"Default Title","offer_id":47101171204336,"sku":"2940016110301","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940016110301_p0.jpg?v=1763637310","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940016110301","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}