{"product_id":"2940016244815","title":"Consumer's Resource Handbook","description":"Table of Contents\u003cbr\u003e\u003cbr\u003eUsing this Handbook 1\u003cbr\u003eWhat's in the Handbook 1\u003cbr\u003eOther Sources of Help 2\u003cbr\u003eOther Consumer Information 4\u003cbr\u003ePart I. Buying Smart 5\u003cbr\u003eProtecting Yourself 5\u003cbr\u003eRed Flags of Fraud 6\u003cbr\u003eComplaining Effectively 6\u003cbr\u003eWriting a Complaint Letter 7\u003cbr\u003eSample Complaint Letter 8\u003cbr\u003eConsumer Tips 9\u003cbr\u003eCar Repair, Purchase, Renting and Other Concerns 9\u003cbr\u003eMail Order 12\u003cbr\u003eMail Fraud 13\u003cbr\u003eTelemarketing 13\u003cbr\u003eCalls That Cost: 900 Numbers and Other Pay-Per-Call Services 14\u003cbr\u003eDoor-to-Door Sales 15\u003cbr\u003eHome Improvement 16\u003cbr\u003eHome Financing 17\u003cbr\u003eSelecting a Financial Institution 18\u003cbr\u003eCredit 19\u003cbr\u003eConsumer Privacy 22\u003cbr\u003eAdvance Fee Scams 23\u003cbr\u003eSpecial Contracts 23\u003cbr\u003eTravel Scams 25\u003cbr\u003eRent-To-Own 25\u003cbr\u003eProduct Safety and Recalls 26\u003cbr\u003eNutrition Labeling 27\u003cbr\u003ePart II. Consumer Assistance Directory 29\u003cbr\u003eCorporate Consumer Contacts 29\u003cbr\u003eNational Consumer Organizations 56\u003cbr\u003eCar Manufacturers 59\u003cbr\u003eBetter Business Bureaus 63\u003cbr\u003eTrade Association and Other Dispute Resolution Programs 67 State,\u003cbr\u003eCounty and City Government Consumer Protection Offices 70 State\u003cbr\u003eAgencies on Aging 83\u003cbr\u003eState Banking Authorities 87\u003cbr\u003eState Insurance Regulators 89\u003cbr\u003eState Securities Administrators 91\u003cbr\u003eState Utility Commissions 93\u003cbr\u003eState Vocational and Rehabilitation Agencies 95\u003cbr\u003eState Weights and Measures Offices 99\u003cbr\u003eMilitary Commissary and Exchange Offices 102\u003cbr\u003eFederal Information Center 104\u003cbr\u003eSelected Federal Agencies 105\u003cbr\u003eFederal TDD Directory 111\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eThis is a digital ebook. Once you have purchased the ebook you may read this on any FREE NOOK READING APP listed below. \u003cbr\u003e\u003cbr\u003eDownload: http:\/\/www.barnesandnoble.com\/u\/nook-mobile-apps\/379003593\/\u003cbr\u003e\u003cbr\u003e*Tablets                              \u003cbr\u003e-iPad                                       \u003cbr\u003e-Android Tablet                    \u003cbr\u003e-NOOK kids iPad                                                                   \u003cbr\u003e-Windows 8 Tablet\u003cbr\u003e\u003cbr\u003e*Smartphones \u003cbr\u003e-iPhone (\u0026amp;iPod Touch)    \u003cbr\u003e-Android       \u003cbr\u003e\u003cbr\u003e*Computers           \u003cbr\u003e-Windows PC    \u003cbr\u003e-Mac        \u003cbr\u003e-Windows 8 PC            \u003cbr\u003e\u003cbr\u003e*NOOK for Web\u003cbr\u003e-Read in any brower","brand":"Tri-Fold Media Group","offers":[{"title":"Default Title","offer_id":47121291477232,"sku":"2940016244815","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940016244815_p0.jpg?v=1763631618","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940016244815","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}