{"product_id":"2940032957997","title":"Things to Do Before You Call Tech Support for Windows PC","description":"\u003cp\u003eComputers are great tools when they work properly. When they don’t, they often become a nightmare for the user. I wrote this book so that many could save an unnecessary call to the help desk or the technical support line. We all have been in the position of going through a cascade of automated prompts to finally reach a real live person who doesn’t speak our language and further aggravates the situation.\u003c\/p\u003e\u003cp\u003eI know this sounds crazy, but the first thing you sometimes need to do is to step away from the computer. take a walk. Get something to drink. Call a friend. Sometimes it is so easy to get “tunnel vision” and become so frustrated with the situation that common sense goes right out the window. I am guilty of this more than anyone I know. When i finally do walk away from the computer I often have “duh” moments where i suddenly realize the answer to my problem. The solution presents itself so clearly and find myself smacking my head and then returning to the computer and resolving the issue.\u003c\/p\u003e\u003cp\u003eI hope you find this book useful and insightful.\u003c\/p\u003e","brand":"Thomas Oen","offers":[{"title":"Default Title","offer_id":47072972636400,"sku":"2940032957997","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940032957997_p0.jpg?v=1763655413","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940032957997","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}