{"product_id":"2940033213368","title":"Customer Service Course: Necessary Skills For Effective Customer Service","description":"\u003cp\u003eThe main focus of this course is to provide the necessary skills for effective customer service.\u003c\/p\u003e\u003cp\u003eThe most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.\u003c\/p\u003e\u003cp\u003eWell trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to meet customer requirements.\u003c\/p\u003e\u003cp\u003eTraining should be an ongoing process, and not just a once off event. It should become part of the company culture, and the accepted way of doing business.\u003c\/p\u003e\u003cp\u003eSubjects covered in this course include\u003c\/p\u003e\u003cp\u003eEffective Communication\u003cbr\u003eTelephone Skills\u003cbr\u003eListening Skills\u003cbr\u003eDealing with Clients\u003c\/p\u003e\u003cp\u003eThe Main Purpose Of Staff Training\u003c\/p\u003e\u003cp\u003eEffective Communication\u003cbr\u003eListening Skills\u003cbr\u003eCustomer Loyalty\u003c\/p\u003e","brand":"Online Trainees","offers":[{"title":"Default Title","offer_id":47077283528944,"sku":"2940033213368","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940033213368_p0.jpg?v=1763658490","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940033213368","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}