{"product_id":"2940045452564","title":"The Moments That Matter","description":"\u003cp\u003eCustomer service – what image do you conjure up when asked to comment on this subject? Do you picture a positive encounter you experienced, or do you only see negativity – too many bad examples of poor customer service to count! Why have we become a society that has learned to settle with mediocrity? Have we just gotten tired of the fight? Customer service is more than just merely completing a job task, it is providing guests with those special moments that leave a lasting impact.\u003c\/p\u003e","brand":"Kristin Widun","offers":[{"title":"Default Title","offer_id":47082850287856,"sku":"2940045452564","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940045452564_p0.jpg?v=1763974591","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940045452564","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}