{"product_id":"2940045744140","title":"Welcoming Your Chinese Guests","description":"\u003cp\u003eChina has already taken the place of Japan and become the No.1 outbound tourism market. According to World Travel Organization, there will be 100 million Chinese traveling abroad in 2020.\u003c\/p\u003e\u003cp\u003eAs a tourism and hospitality industry executive, do you want to gain more knowledge on how to welcome your Chinese guests?\u003c\/p\u003e\u003cp\u003eIn the seven modules of this course, you will follow a simple, easy-to-understand learning system that contains scenario analyses discussions, tips and suggestions. Each module has a short quiz to help you consolidate your knowledge on each component of the course. Topics covered include: building a positive first impression with Chinese visitors; suggestions for the Front Office and Concierge; Tour Desk and Bell Desk; Sales and Marketing; and Food and Beverage.\u003c\/p\u003e\u003cp\u003eThe course is developed by Multicultural Marketing and Management (MMM). MMM is a multi-award-winning, full-service marketing agency, with 20 years experience in Australia and specialises in non-English communication.\u003c\/p\u003e","brand":"Multicultural Marketing and Management","offers":[{"title":"Default Title","offer_id":47165177200880,"sku":"2940045744140","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940045744140_p0.jpg?v=1763682867","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940045744140","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}