{"product_id":"2940046526233","title":"The \"How To\" of Communication","description":"\u003cp\u003eThis book covers the essentials of communication at work\u003c\/p\u003e\u003cp\u003eChapter one – The communication process\u003cbr\u003eChapter two - Senders (or “speakers”)\u003cbr\u003eChapter three - Receivers (or “listeners”)\u003cbr\u003eChapter four – The messages we send\u003cbr\u003eChapter five – The “mediums” we use\u003cbr\u003eChapter six – Coding and decoding\u003cbr\u003eChapter seven – Conflict resolution\u003c\/p\u003e","brand":"Wayne Back","offers":[{"title":"Default Title","offer_id":47072563036400,"sku":"2940046526233","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940046526233_p0.jpg?v=1764001966","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940046526233","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}