{"product_id":"2940148130444","title":"The ADA Practical Guide to Expert Business Strategies","description":"You devote countless hours to the health of your patients. But how much time do you dedicate to the health of your business? Featuring today's leading dental experts, including Charles Blair, Susan Gunn, Cathy Jameson, Sally McKenzie, and Lou Shuman, The ADA Practical Guide to Expert Business Strategies: Advice from Top Dental Consultants addresses the following questions:\u003cbr\u003e\u003cbr\u003e• Is your schedule balanced, overtaxed or underutilized? \u003cbr\u003e• Which internal controls make would-be embezzlers think twice? \u003cbr\u003e• How do you maximize collections and reduce write-offs? \u003cbr\u003e• Which tasks should you delegate and which ones should you handle yourself?\u003cbr\u003e• What do people see when they Google your name or practice, and how can you control it? \u003cbr\u003e• How do you hire – and keep – an all-star staff?\u003cbr\u003e\u003cbr\u003eExpert Business Strategies helps you understand key metrics that indicate your practice health and create systems that protect your business and keep patients coming back. 100 chapter discussion questions generate conversation and ideas to improve your practice – ideal for staff meeting topics \u003cbr\u003eor brainstorming sessions. \u003cbr\u003e\u003cbr\u003eTable of Contents\u003cbr\u003e\u003cbr\u003eChapter 1: The Basics of Working with Insurance Plans\u003cbr\u003eCharles Blair, DDS\u003cbr\u003e\u003cbr\u003eChapter 2: Scheduling\u003cbr\u003eSally McKenzie\u003cbr\u003e\u003cbr\u003eChapter 3: How to Hire, Train and Compensate a High Performing Team\u003cbr\u003eAmy Morgan\u003cbr\u003e\u003cbr\u003eChapter 4: Metrics for Success\u003cbr\u003eVirginia A. Moore\u003cbr\u003e\u003cbr\u003eChapter 5: Establishing Internal Controls to Prevent Fraud and Embezzlement\u003cbr\u003eSusan Gunn\u003cbr\u003e\u003cbr\u003eChapter 6: Patient Payment Systems That Work\u003cbr\u003eCathy Jameson, PhD\u003cbr\u003e\u003cbr\u003eChapter 7: Improving Patient Satisfaction and Retention\u003cbr\u003eRoger Levin, DDS\u003cbr\u003e\u003cbr\u003eChapter 8: Keeping Pace with an Ever-changing Social Media World\u003cbr\u003eLou Shuman, DMD, CAGS and Diana P. Friedman, MA, MBA, with Mali Schantz-Feld, MA\u003cbr\u003e\u003cbr\u003eChapter 9: Managing Your Online Reputation\u003cbr\u003eBy Rita Zamora\u003cbr\u003e\u003cbr\u003eChapter 10: Going Paperless in the Dental Office\u003cbr\u003eLarry Emmott, DDS","brand":"American Dental Association","offers":[{"title":"Default Title","offer_id":47162210156784,"sku":"2940148130444","price":44.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940148130444_p0.jpg?v=1763698315","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940148130444","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}