{"product_id":"2940148804994","title":"Customer Service Training for Service Technicians","description":"Repairing the equipment is just part of the job for a good technician. You must also \"repair\" the relationship with the customer.\u003cbr\u003e\u003cbr\u003eCustomer Service Training for Service Technicians provides you with customer service training focused on the role of the technician. Learn how to use your interpersonal skills to create long lasting customers.\u003cbr\u003e\u003cbr\u003eEven more important, learn how to leverage service to bring in new customers to your retail business and also generate additional revenue as well.\u003cbr\u003e\u003cbr\u003eAll this and more is covered in Customer Service Training for Service Technicians","brand":"The Customer Service Training Institute","offers":[{"title":"Default Title","offer_id":47180039848176,"sku":"2940148804994","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940148804994_p0.jpg?v=1763708971","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940148804994","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}