{"product_id":"2940151218962","title":"The ADA Practical Guide to Leading and Managing the Dental Team","description":"Dental team leadership and management are acquired skills, and they definitely don't teach them in dental school. From implementing a more productive morning meeting to developing a successful incentive program to dealing with team conflicts, this guide shows you a variety of leadership tactics to develop a dynamic dental team.\u003cbr\u003e\u003cbr\u003eTopics include: \u003cbr\u003e\u003cbr\u003e• Identifying the underlying signs of conflict and resolving it\u003cbr\u003e• Making the morning meeting the foundation of a productive day\u003cbr\u003e• Leading by example and witnessing the positive effects\u003cbr\u003e• Creating a more peaceful practice through better team communication\u003cbr\u003e• Using practice metrics and statistics to make every team member feel invested\u003cbr\u003e• Learning the logistics, rewards, and pitfalls of team incentive programs\u003cbr\u003e• Defining performance standards to increase team accountability\u003cbr\u003e\u003cbr\u003eWhether you're a team of 15 or 115, Leading and Managing the Dental Team covers universal issues that affect every practice. Both dentists and staff will find ideas to lead, motivate and engage. \u003cbr\u003e\u003cbr\u003eTable of Contents\u003cbr\u003e\u003cbr\u003eChapter 1: Using Leadership Avoid Drama in the Dental Office\u003cbr\u003eNaomi Cooper\u003cbr\u003e\u003cbr\u003eChapter 2: Conflict Resolution\u003cbr\u003eLisa Knowles, DDS\u003cbr\u003e\u003cbr\u003eChapter 3: Total Team Engagement with Numbers and Statistics\u003cbr\u003eDebbie Castagna\u003cbr\u003e\u003cbr\u003eChapter 4: Developing an Incentive Plan and Creating Team Rewards\u003cbr\u003eDenise Ciardello\u003cbr\u003e\u003cbr\u003eChapter 5: How to Have a Great Morning Meeting\u003cbr\u003eAmy Kirsch\u003cbr\u003e\u003cbr\u003eChapter 6: How to Show Appreciation to Your Team\u003cbr\u003eDeanna L. Robinson\u003cbr\u003e\u003cbr\u003eChapter 7: Coaching and Mentoring in Office Team Culture: Utilizing the Power of Example \u003cbr\u003eSteven J. Anderson\u003cbr\u003e\u003cbr\u003eChapter 8: Five Performance and Accountability Standards to Help Your Team Soar\u003cbr\u003eJudy Kay Mauslof\u003cbr\u003e\u003cbr\u003eChapter 9: Some Legal Issues to Keep in Mind\u003cbr\u003eThe ADA Division of Legal Affairs","brand":"American Dental Association","offers":[{"title":"Default Title","offer_id":47149627670768,"sku":"2940151218962","price":54.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940151218962_p0.jpg?v=1764008293","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940151218962","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}