{"product_id":"2940153778327","title":"Eating From The Same Plate","description":"\u003cp\u003eConflict will occur wherever you have people - nobody is immune!\u003c\/p\u003e\u003cp\u003eThere is no vaccine for it and it can take place in any setting or situation - at your employer, in your home, at a voluntary organisation, your sportsclub or association, or even at your church. Everyone is exposed to conflict. The real benefits to dealing positively with conflict include:\u003c\/p\u003e\u003cp\u003eStrengthening interpersonal relationships\u003cbr\u003eImproving the understanding between people\u003cbr\u003eReducing tension\u003cbr\u003eIncreasing the capacity to contribute and perform\u003cbr\u003eImproving problem solving skills\u003cbr\u003eCreating feelings of cohesion and victory\u003cbr\u003eGaining fresh perspectives\u003c\/p\u003e\u003cp\u003eIn this book, the anecdotal story of Sally the sales rep is told to help the reader gain an understanding for why conflict occurs and the different types of conflict that exist.\u003c\/p\u003e\u003cp\u003eYou will learn to identify various types of conflict. Plus 10 steps to manage conflict in order to dramatically resolve the strife, no matter its type, context or setting in which it occurs.\u003c\/p\u003e","brand":"Andrew Butters","offers":[{"title":"Default Title","offer_id":47103369019632,"sku":"2940153778327","price":1.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940153778327_p0.jpg?v=1764056403","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940153778327","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}