{"product_id":"2940153893778","title":"Superior Customer Service","description":"\u003cp\u003eA Guide to Building Customer Relationships and Sustaining Customer Loyalty\u003c\/p\u003e\u003cp\u003eWith greater options than ever before, consumers are demanding more than just an excellent product.\u003c\/p\u003e\u003cp\u003e“The Superior Customer Experience\" is for every front line team member.\u003c\/p\u003e\u003cp\u003eIt gives a to-the-point explanation of:\u003c\/p\u003e\u003cp\u003eEstablishing relationships with your customers\u003cbr\u003eKeeping them engaged and loyal to your brand\u003cbr\u003eUnderstanding the motivations and desires of those customers\u003cbr\u003eUsing customer loyalty and retention as a measure of your success.\u003cbr\u003eMethods to truly satisfy customers, providing them with a superior experience\u003cbr\u003eWhen you apply what is covered in the book you’ll gain the perspective you need to shape the way your customers view your organization.\u003c\/p\u003e","brand":"Brithe Publishing","offers":[{"title":"Default Title","offer_id":47111242645744,"sku":"2940153893778","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940153893778_p0.jpg?v=1764060052","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940153893778","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}