{"product_id":"2940169164749","title":"Keeping Close to Your Customer","description":"Robert H. Waterman, the co-author of In Search of Excellence with Tom Peters, is a successful business consultant with McKinsey amp; Company for 21 years before he started his own firm which underscores the process of solving business issues with as little overhead as possible.","brand":"Listen U. S. A.","offers":[{"title":"Default Title","offer_id":47097846989040,"sku":"2940169164749","price":9.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940169164749_p0.jpg?v=1763674173","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940169164749","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}