{"product_id":"2940170177776","title":"The Challenge Culture: Why the Most Successful Organizations Run on Pushback","description":"\u003cp\u003e\u003cb\u003eThe executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eWe live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting anyone.\u003c\/p\u003e\u003cp\u003eNigel Travis has forty years of experience as a leader in large and successful organizations, as well as those facing existential crisisamp;mdash;such as Blockbuster as it dawdled in the face of the Netflix  challenge. In his ten years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organizations to succeed in today's environment is to embrace challenge  and encourage pushback. Everyoneamp;mdash;from the new recruit to the senior  leaderamp;mdash;must be given the freedom to speak up and question the status  quo, must learn how to talk in a civil way about difficult issues, and  should be encouraged to debate strategies and tacticsamp;mdash;although always in  the spirit of shared purpose. How else will new ideas emerge? How else can organizations steadily improve?\u003c\/p\u003e\u003cp\u003eThrough colorful storytelling, with many examples from his own careeramp;mdash;including his leadership in turning around the fear-ridden culture of the London-based Leyton Orient Football Club, of which he is part owneramp;mdash;Travis shows how  to establish a culture that welcomes challenge, achieves exceptional results, and ensures a prosperous future.\u003c\/p\u003e","brand":"Hachette Audio","offers":[{"title":"Default Title","offer_id":47100620374256,"sku":"2940170177776","price":25.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940170177776_p0.jpg?v=1763704191","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940170177776","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}