{"product_id":"2940170404551","title":"Power Listening: Mastering the Most Critical Business Skill of All","description":"Listening is harder than it looks, but  it's the difference between business success and failure.\u003cbr\u003e  \u003cbr\u003e  Nothing causes bad decisions in organizations as often as poor listening.  But Bernard Ferrari, adviser to some of the nation's most influential executives,  believes that such missteps can be avoided and that the skills and habits of  good listening can be developed and mastered. He offers a step-by-step  process that will help you become an active listener, able to shape and focus  any conversation.\u003cbr\u003e  \u003cbr\u003e  Ferrari reveals how to turn a tin ear into a platinum ear. His practical  insights include:\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eGood listening is hard work, not a passive activity\u003c\/li\u003e\n\u003cli\u003eGood listening means asking questions, challenging all assumptions, and  understanding the context of every interaction\u003c\/li\u003e\n\u003cli\u003eGood listening results in a new clarity of focus, greater efficiency, and an  increased likelihood of making better decisions\u003c\/li\u003e\n\u003cli\u003eGood listening can be the difference between a long career and a short one\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Instructional Systems [Aubrey J. Kline (aka Jim Kline dba Instructional Systems)]","offers":[{"title":"Default Title","offer_id":47098408141040,"sku":"2940170404551","price":27.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940170404551_p0.jpg?v=1763709098","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940170404551","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}