{"product_id":"2940170767762","title":"How To Win Customers And Keep Them For Life: An Action-Ready Blueprint for Achieving the Winner's Edge! (Abridged)","description":"From Michael LeBoeuf, the bestselling author of \u003ci\u003eWorking Smart\u003c\/i\u003e and the audio programs \u003ci\u003eWorking Smarter\u003c\/i\u003e, \u003ci\u003eImagineering\u003c\/i\u003e and \u003ci\u003eThe Perfect Business\u003c\/i\u003e, comes \u003ci\u003eHow To Win Customers and Keep Them For Life\u003c\/i\u003e -- the ultimate guide to building a successful business through customer satisfaction. \u003cbr\u003e \u003cbr\u003e The success of any business depends on knowing the answers to these important questions: \u003cbr\u003e \u003cul\u003e \u003cli\u003eWhy do some people buy once...and never return?\u003c\/li\u003e \u003cli\u003eWhy do some people become strong, steady customers?\u003c\/li\u003e \u003cli\u003eHow do you turn an angry or complaining customer into a happy and satisfied one?\u003c\/li\u003e \u003cli\u003eWhat are the five best ways to keep customers coming back?\u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003e \u003ci\u003eHow To Win Customers and Keep Them For Life\u003c\/i\u003e is a hard-hitting, action-ready rewards-and-incentives program fro creating a winning sales team. Created by one of the nation's foremost business consultants, this practical, no-nonsense guide tells you everything you need to know about successful selling -- and most important of all -- how to win customers for life.","brand":"Simon \u0026 Schuster","offers":[{"title":"Default Title","offer_id":47115647975664,"sku":"2940170767762","price":7.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940170767762_p0.jpg?v=1763716838","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940170767762","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}