{"product_id":"2940172099007","title":"Be a Star with Your Customers and Keep Them Forever : Moments of Magic®","description":"Based on Shep's highly rated book ¿Moments of Magic¿, Shep focuses on the concept of creating a Moment of Magic¿. Shep covers ten specific strategies and concepts in this highly entertaining recording that will help YOU look like a star in your customers' eyes.  This is a must-have audio for anyone looking to boost their customer service skills, as told by one of the leading authors and Wall Street Journal best seller.","brand":"Made for Success","offers":[{"title":"Default Title","offer_id":47151007695088,"sku":"2940172099007","price":9.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940172099007_p0.jpg?v=1763752831","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940172099007","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}