{"product_id":"2940172471384","title":"Coaching, Counseling \u0026 Mentoring Second Edition: How to Choose \u0026 Use the Right Technique to Boost Employee Performance","description":"There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of \u003ci\u003eCoaching, Counselling amp; Mentoring \u003c\/i\u003egives managers specific, practical techniques for using all three to improve the performance of all their people. Filled with helpful tools like self-assessments and real-life scenarios, this is an essential guide for managers who want to build their confidence and skill in getting the most from their people.","brand":"Instructional Systems [Aubrey J. Kline (aka Jim Kline dba Instructional Systems)]","offers":[{"title":"Default Title","offer_id":47106064482544,"sku":"2940172471384","price":29.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940172471384_p0.jpg?v=1763836906","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940172471384","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}