{"product_id":"2940172495427","title":"Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People","description":"\u003cp\u003eLead Your Business the Starbucks Way\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eForeword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eOne of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon-a result of the company's exemplary leadership practices.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eJoseph Michelli, author of the \u003ci\u003eWall Street Journal\u003c\/i\u003e, \u003ci\u003eUSA Today\u003c\/i\u003e, and \u003ci\u003eBusinessWeek\u003c\/i\u003e bestseller \u003ci\u003eThe Starbucks Experience\u003c\/i\u003e, explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit-one person, one cup, and one neighborhood at a time. Michelli offers a perspective on the leadership principles that drove the iconic coffee company's resurgence from serious setbacks during the economic downturn-one of the few true turnaround stories of this time. And the company continues to grow dramatically, entering new markets and channels with fresh products and technologies.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eLeading the Starbucks Way\u003c\/i\u003e, Michelli establishes five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e¿ Savor and Elevate\u003cbr\u003e¿ Love to Be Loved\u003cbr\u003e¿ Reach for Common Ground\u003cbr\u003e¿ Mobilize the Connection\u003cbr\u003e¿ Cherish and Challenge Your Legacy\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eLeading the Starbucks Way\u003c\/i\u003e is a penetrating look at the inner workings of one of today's most successful brands. The company gave Michelli one-on-one access to a variety of employees (called partners) to write this book-from baristas to senior leaders, including Howard Schultz, chairman, president, and chief executive officer.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eIn short, success is all about loving your product, loving your customers, and loving your employees. Sincerely. Without fail. Even in the face of business challenges.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Brilliance Audio","offers":[{"title":"Default Title","offer_id":47099009794288,"sku":"2940172495427","price":35.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940172495427_p0.jpg?v=1763837108","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940172495427","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}