{"product_id":"2940173696212","title":"The Agenda: What Every Business Must Do to Dominate the Decade (Abridged)","description":"\u003cb\u003eNew rules for the new game:\u003cbr\u003ethe ideas that every business needs to win in the customer economy\u003cbr\u003e\u003c\/b\u003e\u003cbr\u003eIn \u003cb\u003eThe Agenda\u003c\/b\u003e, Michael Hammer shows companies how to prosper in today's world of slow growth, fierce competition, and enormously powerful customers. The winners in this extraordinarily difficult environment-companies like IBM, Duke Power, Progressive Insurance, and GE-succeed through superior operations. Their costs are lower and their quality higher than their competitors'; they get new products to market faster and they provide better customer service. How do they do it? Through near-fanatical attention to the basics of business, and by managing these basics in new and creative ways.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eThe Agenda\u003c\/b\u003e teaches the ideas and techniques that any company-large or small, service ¿rm or manufacturer-can use to out-execute and out-innovate its competitors. Businesses that follow these principles will grow by taking market share away from those that do not. While others decline, your company can thrive. \u003cb\u003eThe Agenda\u003c\/b\u003e will show you how.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003eFrom the Trade Paperback edition.\u003c\/i\u003e","brand":"Penguin Random House","offers":[{"title":"Default Title","offer_id":47099266269424,"sku":"2940173696212","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/2940173696212_p0.jpg?v=1763857038","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/2940173696212","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}