{"product_id":"9780060849672","title":"Punching in: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies","description":"\u003cp\u003eDuring a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.\u003c\/p\u003e\u003cp\u003eIn this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"HarperCollins Publishers","offers":[{"title":"Default Title","offer_id":47011239362800,"sku":"9780060849672","price":15.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780060849672_p0.jpg?v=1763768361","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780060849672","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}