{"product_id":"9780061865121","title":"Instant Turnaround!: Getting People Excited about Coming to Work and Working Hard","description":"\u003cp\u003eTransform Your Workplace!\u003c\/p\u003e\u003cp\u003eImagine a company where people are excited about coming to work and giving their best efforts every day. In this innovative and engrossing business parable, Harry Paul and Ross Reck show managers at all levels how they can immediately and easily increase productivity by tapping into the \u003cem\u003ediscretionary effort\u003c\/em\u003e of the people who work for them. Starting from the most basic aspect of business reality—that people intentionally regulate the amount of effort they put into their jobs based upon how they feel they're being treated—the authors point out that the most important part of the job of every manager, team leader, supervisor, and executive is to treat people in such a way that they become excited about applying \u003cem\u003eall\u003c\/em\u003e their \u003cem\u003ediscretionary effort\u003c\/em\u003e toward performing their jobs.\u003c\/p\u003e\u003cp\u003eAt the book's center is the story of Nancy Kim, a human resources director at a magazine that is struggling with all the problems associated with unhappy employees—low productivity and morale along with high absenteeism and turnover. After she openly challenges the CEO's new management-by-the-numbers system, she's charged with turning the situation around immediately. Filled with real-world studies, \u003cem\u003eInstant Turnaround!\u003c\/em\u003e shows anyone how to turn the workplace into a \u003cem\u003edestination\u003c\/em\u003e—a place where \u003cem\u003eworking hard\u003c\/em\u003e feels like \u003cem\u003ehardly working\u003c\/em\u003e because it's engaging, enjoyable, and fulfilling.\u003c\/p\u003e","brand":"HarperCollins","offers":[{"title":"Default Title","offer_id":47105258848496,"sku":"9780061865121","price":8.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780061865121_p0.jpg?v=1763623027","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780061865121","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}