{"product_id":"9780071364317","title":"Conflict Resolution","description":"Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.","brand":"Maurizio De Bona","offers":[{"title":"Default Title","offer_id":47054379385072,"sku":"9780071364317","price":20.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071364317_p0.jpg?v=1763635989","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071364317","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}