{"product_id":"9780071399678","title":"Conflict Resolution","description":"Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.","brand":"McGraw Hill LLC","offers":[{"title":"Default Title","offer_id":47776043499760,"sku":"9780071399678","price":19.8,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071399678_p0.jpg?v=1763634879","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071399678","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}