{"product_id":"9780071416412","title":"Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone","description":"\u003ci\u003e\u003cb\u003eTHE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES\u003c\/b\u003e\u003c\/i\u003e \u003cp\u003eThese quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.\u003c\/p\u003e \u003cp\u003eSpecific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.\u003c\/p\u003e","brand":"Maurizio De Bona","offers":[{"title":"Default Title","offer_id":47011479191792,"sku":"9780071416412","price":14.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071416412_p0.jpg?v=1763635544","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071416412","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}