{"product_id":"9780071455008","title":"Building a Knowledge-Driven Organization","description":"\u003cp\u003eThis is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from \"hoarding\" knowledge to \"sharing\" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to:\u003c\/p\u003e  \u003cul\u003e \u003cli\u003eCombat the biggest problem with implementing knowledge management--creating the culture that supports it\u003c\/li\u003e  \u003cli\u003eIncrease the speed of innovation globally across an organization\u003c\/li\u003e  \u003cli\u003eResolve technical problems quickly\u003c\/li\u003e  \u003cli\u003eMake immediate, informed decisions to help solve customer issues\u003c\/li\u003e  \u003cli\u003eCreate new products based on customer input and demand\u003c\/li\u003e  \u003c\/ul\u003e","brand":"McGraw Hill LLC","offers":[{"title":"Default Title","offer_id":47078793085168,"sku":"9780071455008","price":31.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071455008_p0.jpg?v=1763635033","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071455008","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}