{"product_id":"9780071594394","title":"I Hate Conflict!: Seven Steps to Resolving Differences with Anyone in Your Life","description":"\u003cp\u003e\u003cb\u003eGot a conflict? Confront with confidence!\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eMost people hate conflict. Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on. But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy your health. That's why relationship expert Lee Raffel created this researched-based program to help you handle your personal and professional conflicts with courage, confidence, and sensitivity. Her simple seven-step plan will show you how to:\u003c\/p\u003e  \u003cul\u003e\n\u003cli\u003eStop avoiding issues\u003c\/li\u003e  \u003cli\u003eStart addressing problems\u003c\/li\u003e  \u003cli\u003eTalk out feelings and issues calmly\u003c\/li\u003e  \u003cli\u003eListen compassionately\u003c\/li\u003e  \u003cli\u003eDefuse explosive situations\u003c\/li\u003e  \u003cli\u003eDeepen your relationships\u003c\/li\u003e  \u003c\/ul\u003e  \u003cp\u003eBy using conflicts as an opportunity for positive growth and change, you'll be able to improve your relationships, lower your stress levels, and ease your mind. \u003ci\u003eI Hate Conflict!\u003c\/i\u003e includes practical advice on how to keep arguments from escalating, how to deal with someone who sabotages conversations, and how to adapt to each of the five most common conflict styles.\u003c\/p\u003e","brand":"McGraw Hill LLC","offers":[{"title":"Default Title","offer_id":47776006602992,"sku":"9780071594394","price":25.2,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071594394_p0.jpg?v=1763635372","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071594394","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}