{"product_id":"9780071770545","title":"Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today's workplace","description":"\u003cp\u003e\u003cb\u003eTHE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eAs an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.\u003c\/p\u003e  \u003cp\u003e\u003ci\u003ePerfect Phrases for Office Professionals\u003c\/i\u003e has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:\u003c\/p\u003e  \u003cul\u003e \u003cli\u003eEstablish a quality relationship with your manager\u003c\/li\u003e  \u003cli\u003eClarify and manage assignments\u003c\/li\u003e  \u003cli\u003eGet results without formal authority\u003c\/li\u003e  \u003cli\u003eHandle customer complaints like a pro\u003c\/li\u003e  \u003c\/ul\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":47153621565680,"sku":"9780071770545","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071770545_p0.jpg?v=1763636530","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071770545","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}