{"product_id":"9780071806213","title":"Crucial Skills and Influence Strategies","description":"\u003cp\u003e\u003cb\u003eHow Do You Communicate When the Stakes Are High?\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eLearn how with these THREE GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE!\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eIn any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions.\u003c\/p\u003e  \u003cp\u003eWritten by a team of experts from the world-renowned training firm VitalSmarts, these three books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eeBook package includes:\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003e\u003ci\u003eCRUCIAL CONVERSATIONS\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e \u003c\/p\u003e  \u003cp\u003e\u003cb\u003e\u003ci\u003eCRUCIAL ACCOUNTABILITY\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e \u003c\/p\u003e  \u003cp\u003e\u003cb\u003e\u003ci\u003eINFLUENCER\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e \u003c\/p\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":47079032881392,"sku":"9780071806213","price":57.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071806213_p0.jpg?v=1763636218","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071806213","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}