{"product_id":"9780071813051","title":"Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza","description":"PLAY DUMB. BE BORING.\u003cbr\u003e DON'T SOLVE PROBLEMS.\u003cbr\u003e AND ABOVE ALL, DON'T BE YOURSELF.  \u003cp\u003eNot exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Our overreliance on quick, cheap, and easy means of \"staying connected\" is eroding our communication skills. Speed steamrolls thoughtfulness; self-expression trumps restraint. Errors and misunderstandings increase. And our relationships suffer.\u003c\/p\u003e  \u003cp\u003eWith startling insights and a dash of humor, \u003ci\u003eStop Talking, Start Communicating\u003c\/i\u003e combines scientific research with real-world strategies to deliver a proven approach to more effective communication.\u003c\/p\u003e  \u003cp\u003e\u003ci\u003e\"Only Geoffrey Tumlin could write a book about a serious problem--our mounting communication deficiencies--and make me laugh and learn all the way through it. Witty, smart, and 100 percent accurate, \u003ci\u003eStop Talking, Start Communicating\u003c\/i\u003e points the way to a better conversational future.\"\u003c\/i\u003e -- Tina Morris, managing director at Standard \u0026amp; Poor's\u003c\/p\u003e  \u003cp\u003e\u003ci\u003e\"An elegantly analytical, accessible, and enjoyable guide to improving interpersonal communication, \u003ci\u003eStop Talking, Start Communicating\u003c\/i\u003e is a key resource for anyone who wants to be a difference-making leader, manager, or team member.\"\u003c\/i\u003e -- Eduardo Sanchez, deputy chief medical officer of the American Heart Association\u003c\/p\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":47124219396336,"sku":"9780071813051","price":21.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071813051_p0.jpg?v=1763636244","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071813051","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}