{"product_id":"9780071815796","title":"Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results","description":"\u003cstrong\u003eMAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS\u003c\/strong\u003e\u003cp\u003eIn \u003ci\u003eOvercoming Fake Talk\u003c\/i\u003e, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchangesthat foster collaboration, improve performance, and achieve results.\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"\u003cb\u003eOvercoming Fake Talk\u003c\/b\u003e is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversationskills and eight principles give the novice and master insights and guidelines for improving conversation.\"\u003c\/i\u003e -- Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of \u003cb\u003eThe Why of Work\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e\"Great questions, great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice.\"\u003c\/i\u003e -- Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of \u003cb\u003eHelp Them Grow or Watch Them Go\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life.\"\u003c\/i\u003e -- Hyrum W. Smith, cofounder, FranklinCovey\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication.\"\u003c\/i\u003e -- John H. Zenger, CEO, Zenger Folkman, and coauthor of \u003cb\u003eHow to Be Exceptional\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003e\"Stoker teaches true principles for getting Results, Respect, and great Relationships using REAL conversation.\"\u003c\/i\u003e -- Brent D. Peterson, PhD, coauthor of \u003cb\u003eFake Work\u003c\/b\u003e\u003c\/p\u003e","brand":"McGraw Hill LLC","offers":[{"title":"Default Title","offer_id":48819454050544,"sku":"9780071815796","price":25.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071815796_p0.jpg?v=1771955575","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071815796","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}