{"product_id":"9780071828949","title":"Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation","description":"\u003cp\u003e\u003cb\u003eThe first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003ci\u003eValue Stream Mapping\u003c\/i\u003e is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R\u0026amp;D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eKaren Martin\u003c\/b\u003e is principal consultant for Karen Martin \u0026amp; Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program.\u003cbr\u003e \u003cb\u003eMike Osterling\u003c\/b\u003e provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s.\u003c\/p\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":47119227617520,"sku":"9780071828949","price":23.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780071828949_p0.jpg?v=1763636590","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780071828949","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}