{"product_id":"9780131366107","title":"Salesforce.com Secrets of Success: Best Practices for Real Sales Results","description":"\u003cp\u003e \u003cb\u003eDrive Better Productivity and Increase Saleswith Salesforce.com–Starting \u003ci\u003eNow\u003c\/i\u003e \u003c\/b\u003e \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e \u003ci\u003eDiscover Real-World Best Practices\u003c\/i\u003e—\u003ci\u003eWithout Paying Expensive Consultants\u003c\/i\u003e \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eYou’re investing in Salesforce.com for one reason: to drive major performance improvements across your entire organization. \u003cb\u003e \u003ci\u003e \u003cb\u003eSalesforce.com\u003csup\u003e®\u003c\/sup\u003e Secrets of Success\u003c\/b\u003e \u003c\/i\u003e \u003c\/b\u003e will help you do just that. Drawing on his experience with dozens of deployments, author David Taber offers expert guidance on every aspect of Salesforce.com deployment, with results-focused best practices for every area of the organization touched by Salesforce.com, including sales, marketing, customer service, finance, legal, and IT. This is information you’d otherwise have to pay a consultant $300\/hour to get...information you won’t find in any other book!\u003c\/p\u003e  \u003cp\u003eTaber walks you through developing a comprehensive and effective implementation strategy, followed by tactics and specifics to overcome every challenge you face, including internal politics. Through this book and its companion Web site, www.SFDC-secrets.com, Taber provides questionnaires, step-by-step guides, and extensive resources–all part of the Revenue Overdrive™ system that gives your organization maximum results from Salesforce.com.\u003c\/p\u003e  \u003cul\u003e  \u003cli\u003e  Achieve higher end-customer satisfaction and dramatic sales productivity gains  \u003c\/li\u003e\n\u003cli\u003e  Use the SFA Maturity Model\u003csup\u003e™\u003c\/sup\u003e to assess readiness, fill gaps, and gain early, deep user adoption  \u003c\/li\u003e\n\u003cli\u003e  Overcome “people, product, and process” pitfalls that can limit the value of Salesforce.com  \u003c\/li\u003e\n\u003cli\u003e  Learn which tools, add-ons, features, and extensions are right for your implementation \u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003eThis book’s start-to-finish roadmap for success can be used by companies of all sizes in all industries–with specific chapters for executives, team leaders, implementation team members, developers, and users throughout the business.\u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47106375909616,"sku":"9780131366107","price":39.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780131366107_p0.jpg?v=1763641411","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780131366107","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}