{"product_id":"9780132312509","title":"Making Employees Owners","description":"\u003cp\u003eThis is the eBook version of the printed book.\u003c\/p\u003e \u003cp\u003eThis Element is an excerpt from \u003ci\u003eDo the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits\u003c\/i\u003e (9780132343343) by James F. Parker. Available in print and digital formats.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eHow to get employees to think like owners (stock helps, but it’s just part of the story--here’s the \u003ci\u003ewhole\u003c\/i\u003e story).\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eThe first year Southwest made a profit, in 1973, it celebrated by creating the airline industry’s first employee profit-sharing plan. From a modest beginning, the plan’s value has grown to about $2 billion. Southwest employees, as a group, are probably the airline’s largest single shareholder: they don’t just think like owners; they actually \u003ci\u003eare\u003c\/i\u003e owners....\u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47071549587696,"sku":"9780132312509","price":1.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780132312509_p0.jpg?v=1763640561","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780132312509","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}