{"product_id":"9780132485159","title":"The Truth About Negotiating with Someone You Hate...or Love","description":"\u003cp\u003eThis Element is an excerpt from \u003ci\u003eThe Truth About Negotiations\u003c\/i\u003e (9780136007364) by Leigh Thompson. Available in print and digital formats.\u003c\/p\u003e \u003cp\u003eHow to negotiate successfully with people you can't stand-and people you can't resist.\u003c\/p\u003e \u003cp\u003eYou will almost certainly have to negotiate with some people who have pathological personalities. Medicating them is not an option, so what can you do? Replace \"D\" (dispositional) statements with \"B\" (behavioral) statements. Label your feelings, not people. Change your behaviors, not your feelings. Let's take each of these points in turn . . . .\u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47119421309168,"sku":"9780132485159","price":1.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780132485159_p0.jpg?v=1763640620","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780132485159","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}