{"product_id":"9780132488778","title":"Glitch: The Hidden Impact of Faulty Software","description":"\u003cp\u003e \u003cb\u003eDon’t Let Software Failures Destroy Your Business\u003c\/b\u003e \u003c\/p\u003e  \u003cul\u003e  \u003cli\u003eThe growing impact of software failures on brands, customers, and business performance\u003c\/li\u003e  \u003cli\u003eHow to govern software more effectively, prepare for glitches, and mitigate their impact\u003c\/li\u003e  \u003cli\u003eBy Jeff Papows, Ph.D., one of the world’s most experienced software executives\u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003eYour software systems are the heart of your business–and they may be vulnerable. In \u003ci\u003eGlitch\u003c\/i\u003e, industry leader Jeff Papows, Ph.D., outlines the three converging forces that are leading to the proliferation of glitches. Papows explains why and how these glitches are affecting businesses, government agencies, and consumers and provides recommendations as to what we can do about them.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eWritten for senior decision makers, Papows explains why the risks of software failure are growing worse, not better–and shows how software glitches can destroy both your profitability and your reputation. He also introduces proven governance techniques that can help you systematically find and fix weaknesses in the way you build, buy, and manage software.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eDon’t fall victim to the next business software disaster. Read \u003ci\u003eGlitch\u003c\/i\u003e–and learn about the cultural, technical, and business issues behind software glitches, so you can proactively prevent them.\u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47119398273264,"sku":"9780132488778","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780132488778_p0.jpg?v=1763640303","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780132488778","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}