{"product_id":"9780132542128","title":"The Role of Listening in Asking the Right Questions","description":"\u003cp\u003eThis Element is an excerpt from \u003ci\u003eThe Art of Asking: Ask Better Questions, Get Better Answers\u003c\/i\u003e (9780137144242) by Terry J. Fadem. Available in print and digital formats.\u003c\/p\u003e  \u003cp\u003e  \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e   \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eIt’s not just what you ask: It’s what they hear! Master listening techniques that’ll help you recognize what they’re \u003ci\u003ereally\u003c\/i\u003e hearing when you ask your question. \u003c\/p\u003e  \u003cp\u003e \u003cb\u003e \u003c\/b\u003e \u003c\/p\u003e  \u003cp\u003eHalf of asking any question is how it is received and perceived, and whether it has had the intended impact. Answers alone aren’t a full indication that you have communicated effectively. There are two additional factors: how the question was heard and what you do with the answer. What was heard is key, and managers are sometimes completely unaware of this....\u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47106434957552,"sku":"9780132542128","price":1.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780132542128_p0.jpg?v=1763640343","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780132542128","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}