{"product_id":"9780132702102","title":"Closed Loop Lifecycle Planning: A Complete Guide to Managing Your PC Fleet","description":"\u003cb\u003e  \u003c\/b\u003e\u003cp\u003eBETTER SUPPORT, LOWER COSTS: OPTIMIZE YOUR PC HARDWARE LIFECYCLE, FROM ACQUISITION TO DISPOSAL\u003c\/p\u003e  \u003cp\u003e It typically costs four times as much to support a PC as it does to purchase it--often, even more. The solution: \u003cb\u003eClosed Loop Lifecycle Planning®\u003c\/b\u003e, Bruce Michelson’s comprehensive, proven, best-practice methodology for managing client hardware. Drawing on decades of experience working with Hewlett-Packard’s largest and most complex clients, Michelson shows how to monitor and manage lifecycle tasks systematically and coherently—improving efficiency and driving out cost at every phase of your hardware lifecycle, no matter what that hardware is. Michelson shows IT managers how to segment users to provide the right equipment and support at the lowest cost and offers in-depth guidance on controlling the cost of change. His pragmatic approach fully reflects IT’s business context and addresses crucial related issues, ranging from service delivery to security and risk management.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eCoverage includes:\u003c\/p\u003e  \u003cul\u003e  \u003cli\u003e  The core concepts of closed loop lifecycle planning and transitioning to lifecycle management for the first time  \u003c\/li\u003e\n\u003cli\u003e  Effectively managing all three client lifecycle management “suites”: commodity, value, and economic  \u003c\/li\u003e\n\u003cli\u003e  Addressing the business and political challenges associated with PC lifecycle management  \u003c\/li\u003e\n\u003cli\u003e  Optimizing upfront tasks: hardware\/software acquisition, interoperability, prototyping, staging, integration, image management, and installation  \u003c\/li\u003e\n\u003cli\u003e  Managing deployed PCs: moves, adds, changes; warranty\/maintenance; asset management; help desks; networking; and program management  \u003c\/li\u003e\n\u003cli\u003e  Refreshing technology and securely disposing of hardware at end-of-life  \u003c\/li\u003e\n\u003cli\u003e  Minimizing user downtime and ensuring business continuity  \u003c\/li\u003e\n\u003cli\u003e  Reducing existing costs, avoiding new costs, and learning the broader lessons of closed loop lifecycle planning \u003c\/li\u003e \u003c\/ul\u003e  \u003cp\u003e \u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":47119627747568,"sku":"9780132702102","price":35.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780132702102_p0.jpg?v=1763641119","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780132702102","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}