{"product_id":"9780133097245","title":"Managing Beverage Operations (AHLEI)","description":"\u003cb\u003eRestaurant and bar supervisors and managers, food and beverage directors, and aspiring hospitality professionals will benefit from the practical information presented in this book.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe new edition of this textbook (formerly titled \u003ci\u003eManaging Beverage Service\u003c\/i\u003e) focuses on the successful elements of a beverage operation, based on research to identify those that are thriving. Discussions of leadership and supervision focus on the management and leadership practices specific to a beverage operation, including emotional intelligence and the importance of relationships, communication, recruitment and training, and motivation and performance reviews. Bar operations covers a real-world approach to beverage controls, from purchasing through serving, technology, design, and handling guest complaints. A new chapter on sales and marketing includes both food and beverage products, and boosting sales through technology and unique service.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Educational Institute","offers":[{"title":"Default Title","offer_id":47011679371504,"sku":"9780133097245","price":102.67,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780133097245_p0.jpg?v=1763641549","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780133097245","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}